FAQ

1. How is Rumidifier different than other conventional room humidifiers?

Rumidifier is based on unique, innovative technology that does not require any external energy to operate. Depending on the model you choose, Rumidifiers sit on top of the room floor vent/register, on top of the baseboard heater, attaches to the wall register, or simply sits on table top to humidify and operates without using any electricity or Hydro. There is a considerable saving in operating cost to the customer. It is noise-free, cordless, compact and lightweight and easy to maintain. And, retailing at $39.95 – $49.95 (model dependent), it is less expensive to purchase than any other residential room humidifiers available on the current market.

2. Why is only one water tank of Rumidifier empties all the time ?

This is not a flaw of Rumidfier or water tanks. Rumidifier is designed to empty one water tank at a time. Once one tank empties fully then the other water tank starts emptying. So if you keep re-filling the first empty tank then you will keep emptying the same tank over and over again.

3. Why is Rumidifier called Eco-friendly and Green innovation ?

Rumidifier re-uses and re-cycles the warm air flow available from the furnace or heat from the heaters and works without any electricity contributing to a sustainable future. The filter used in Rumidifier is also organic and is easily disposable. The packaging material used for Rumidifier is of re-cycled paper pulp which can be further re-cycled. The packaging doesn’t use any plastic substance or bag making the product more eco-friendly. With no moving parts, Rumidifier never breaks down so it also avoids adding broken down small appliances to the land fill. Rumidifier is manufactured and distributed locally to avoid any excessive carbon emission.  These factors make Rumidifier Eco-friendly and truly a green technology product.

4. Does Rumidifier use steam to humidify?

Rumidifier uses evaporative humidifying technology, re-using the air flow from your furnace or heat from the heaters to add moisture in the air. It does not produce steam or create white dust, which are harmful for our lungs.

5. Does Rumidifier work with all heating systems?

Rumidifiers are designed to work optimally with any heating source including forced air furnaces fueled by wood, gas, propane, electricity (hydro) or oil.

6. Where and how easy is Rumidifier to install?

Rumidifiers can be installed on top of any standard floor heat registers/vents. Rumidifier is compact and lightweight. The unit can be easily installed in seconds by anyone – just lift up the floor vent/register grill and insert the Rumidifier into the slot. No need for any tools or screws.

7. Does Rumidifier work with wall register or vents?

Yes. Wall vent room Rumidifier model RD 30 is designed to work with most size of wall heating vents. Unit is fixed to the wall vent either removing the grill or installing directly on top of the grill.

8. Does the Rumidifier need to be installed on every floor vent of the home?

No. You can install Rumidifiers as per your needs for humidification and depending on the size of the room and its use. We recommend a Rumidifier in bedrooms.

9. Does Rumidifier work with all register or vent sizes?

Yes. Rumidifier will work with any standard size floor vents in the house. Normally the floor vent sizes are 10” x 4” and 10” x 3”

10. Does Rumidifier block air flow from the furnace?

No. Rumidifier is carefully designed not to block the air flow and not to create pressure points on the furnace. The Rumidifier filter which adds moisture to the air is positioned so the air flows over it not through it. Therefore, it does not to restrict any air flow or create any pressure point on the furnace.

11. Can Rumidifier be installed if there is already a central humidifier in my home?

Yes. Rumidifier works well with any central humidifier and complements its operation by adding humidity locally, in rooms, where needed.

12. How large is the Rumidifier unit?

The Rumidifier room humidifier is compact and occupies the dimensions as a standard room heat floor vent/register. Overall dimensions are Width: 16inch x Height: 8inch x Depth: 7inch.

13. Will Rumidifier humidify the entire house?

The Rumidifier Room Humidifiers are specifically a room humidifier and used to humidify rooms individually; placing Rumidifiers in high usage rooms will ensure optimal overall home humidification. For a complete humidifying solution for your home, add the Rumidifier Central Furnace Humidifier unit which will be in the market shortly.

14. Will Rumidifier humidify large rooms?

Rumidifier works optimally in any average sized room. More Rumidifier units can be added in larger rooms, the number is dependent on the number of floor or wall vents available.

15. Do I need to replace the filter frequently? Where can I get a filter?

The Rumidifier filter can be regularly cleaned and re-used. It needs replacement only after extensive use. We recommend that Rumidifier filter be replaced every three months. Rumidifier filters can be purchased from any retail store which sells Rumidifier Home Comfort products. The filters can also be ordered online from our website or calling the customer service line listed in the Contact Us page.

16. What is the filter made of and is it easily disposable?

Just like the whole product, the filter is also Eco-friendly and easily disposable in the garbage since it is made of organic wood pulp and degrades naturally.

17. Where can I buy the replacement parts in case I need one?

The modular design of Rumidifier enables the replacement of all the parts, if needed. The parts can be ordered online from our website or calling the customer service line listed in the Contact Us page.

18. How do I order a Rumidifier and what does it cost?

The suggested retail price for the Rumidifier room Humidifier is $39.95 – $49.95 (model dependent) – very affordable and less expensive than conventional humidifiers. You can purchase Rumidifier products in stores and online from the listed home improvement stores.

19. Will Rumidifier cause condensation on windows or damage wall coverings such as, wallpaper?

Rumidifier is designed in a way to efficiently direct air flow both horizontally and vertically for optimal humidifying of air in the rooms. For that reason there is better circulation of the humid air and less buildup of condensation on windows or walls. Rumidifier is also designed to work in sync with the dry air output from the furnace, so it will never over humidly or under humidify the room. Rumidifier ensures proper air circulation which prevents the growth of any fungus and bacteria or moisture damage to windows, walls and wallpaper.

20. Can you leave Rumidifier in the heat register/vent permanently?

Yes. You can leave Rumidifier on floor registers/vents when the furnace is not in use or you do not require humidification. Simply ensure the water tanks are empty and Rumidifier will simply act as a conventional register/vent grill.

21. What do I do if the room heat register/vent is blocked or inaccessible (due to furniture, etc)?

Blocking the room vents with any object affects the air flow from your furnace or air conditioner – impacting the temperature in the room. In order to use Rumidifier, please make sure there are no obstacles or furniture blocking the floor vents.

22. Does Rumidifier create condensation? Can I use Rumidifier on hardwood floors?

Rumidifier creates “absolutely no condensation on or around the unit” and is perfectly safe for use on hardwood floors. Rumidifier does not direct the moistened air towards the floor, but vertically upwards at a 45 degree angle to the front of the Rumidifier and into the room. We have tested extensively for all Hardwood and Carpet floor conditions.

Humidifying to the right amount not only eases your health issues related to low humidity but also protects your wood floors, furniture and caulking in the house from cracking or splitting. And Rumidifier is designed to do just that.

23. How often do I need to fill the water tank and how will I know when to refill the tanks?

On an average, the water tanks need to be filled only once every two days. When empty, the water tank pops out automatically, gently displacing from its base indicating the tanks needs to be re-filled. The water tanks are also made of clear plastic making it easy to monitor the water level.

24. Is there any third party product certification available for Rumidifier technology?

Certification for operation and performance is under process by The National Research Council NRC-CNRC and Underwriters laboratory.

25. Is Rumidifier filter bacteria resistant?

As in any general case bacteria build up on the filter will depend upon many factors like having pets, mold in the air, hardness in the water, contamination in the water etc. Rumidifier filter is more than a wick, as it does filter the air to some extent. For this reason, a Rumidifier filter will have much lesser accumulation of dust/bacteria on it. Rumidifier filter is also anti-bacterial. Following the regular cleaning as recommended below will keep your Rumidifier unit and filter clean and disinfected.

26. How do I clean Rumidifier?

UNIT CARE

Base unit Care:

The base unit can be scrubbed clean by hand or in a dishwasher.

Hand wash: Soak the base unit in one part vinegar and two parts water solution for half an hour. Gently rub clean any sediment left on.

You can even skip soaking it in vinegar solution and scrub clean it using a non-abrasive cleaning pad.

Dishwasher: The base of the Rumidifier is dishwasher safe, you can clean your base unit on the top rack of your dishwasher. Please note that other parts of Rumidifier are hand wash only.

Filter Care:

The filter used in Rumidifier is fully re-cyclable organic material and made of natural wood pulp to make it Eco-Friendly, and must be handled with great care. Since it is not artificially engineered product and is a natural product, care should be taken when you treat and clean it. It can easily go through a season if you take proper care as per the maintenance instructions. 

Periodically cleaning/disinfecting the filter avoids mineral accumulation. A vinegar solution disinfects and deodorizes the filter in natural way without causing any damage to the filter and without using any harsh chemicals.

Chemicals like CLR can only be used in a heavily soiled filter where hard water is an issue. Scrubbing, machine washing or wringing will damage the filter permanently and will not give optimum output after.

Method:

Let the filter dry out laying it flat.

Once fully dry, soak the filter in one part vinegar and Two parts water solution. Let it soak for half hour. Gently hold the filter flat under running cold water to rinse out the vinegar solution. Once more, let the filter dry out laying it flat. Once fully dry the filter is ready to go back into the Rumidifier unit.

We recommend you clean the unit at least every two months.